Certis Australia Goes Live on WorkAxle, Scheduling Around 6,000 People
Some go-lives change a system. This one changed how a business plans for both everyday and peak demand.
[Montréal, Canada - September 15, 2026] Certis Australia is live on WorkAxle. On August 3 the company launched the platform across its Protective Services and Aviation divisions, and around 6,000 people, employees and vendor resource contractors alike, are now scheduled on it.
Time and attendance tracking, award and EBA compliance, and integrations spanning Microsoft Dynamics 365, SAP SuccessFactors and third-party providers were all operational from day one. The first successful payroll run followed a week later, and adoption has continued to grow since.
One roster for a workforce that is not one kind of worker
Managing a mixed workforce is notoriously complex. Full-time officers, casuals and subcontracted personnel each carry their own cost profiles and their own compliance obligations, which is why most operators end up running them in separate systems and reconciling the results by hand. Certis now rosters all of them side by side in one place, and that manual reconciliation step is gone.
Planning changed the most in airport operations
Forecasting passenger demand used to be a painstaking exercise managed in an isolated tool. It took significant effort to arrive at a single static plan, and that plan then had to be transferred to the roster by hand. Today the forecast is built seasonally, sharpened at D-12, and it lives natively alongside the schedule.
The difference is not speed, it is optionality. Instead of building toward one fixed answer, Certis planners can model scenarios, review the outcomes and adjust as often as the operation demands, then roster directly from the result. It is a capability Certis can put in front of its airport clients with confidence.
“WorkAxle has modernised our workforce management systems and transformed the way we plan, schedule, and manage our operations. Delivering a program of this scale and complexity on time was a significant achievement and the result of a truly collaborative effort between Certis Security Australia, WorkAxle and Zalaris. The commitment, expertise and exceptional support from all teams were critical to the successful delivery of the project.”Brett McDonald, Vice President, Integrated Solutions, Certis Security Australia
The people who held the line
Congratulations to Brett McDonald, Myriam Novak, Tomas Draper, Nik Kumsiashvili and the wider Certis team, who knew exactly what their future state looked like and held the line to achieve it. Thanks also to implementation partner Zalaris and to the WorkAxle team, who worked as a single unit to make this happen.
Certis Group selected WorkAxle to power its Next-Generation Rostering System in an agreement announced in August 2026, covering operations in Singapore and Australia.
About Certis Australia
Certis Australia, a Certis Group company, is a leading outsourced services partner that designs, builds and operates multi-disciplinary smart security and integrated services. Drawing on a century-old heritage in security and modern technologies powered by data and AI, Certis seamlessly orchestrates security, facilities management and customer experience for clients across the country. It is headquartered in Sydney with offices in Brisbane, Newcastle, Canberra, Melbourne, Adelaide and Perth, and is home to SNP Security, PSI Security and Newcastle Security. Its relationship with Sydney Airport spans more than 50 years.
About WorkAxle
WorkAxle is the enterprise workforce management platform built for complex, multi-union, multi-jurisdiction operations. It runs the operational layer between an organization's HR system and its payroll, covering demand forecasting, scheduling, time capture, time classification, compliance and payroll export.
Its plain-language rule engine lets a customer's own team configure and change the labour rules and collective agreements their operation runs on, without code, automating multiple collective bargaining agreements within a single deployment. WorkAxle is SOC 2 Type II, ISO 27001 and ISO 27018 certified, and is a Workday Innovation Partner (Silver, Design Approved) and an SAP PartnerEdge partner.
Headquartered in Montreal, WorkAxle serves enterprises across North America, Europe, Asia-Pacific, LATAM and MENA. For more information, visit workaxle.com.
WorkAxle: Pamela Acosta Ruiz, AI Native Marketing Lead
pamela.acosta@workaxle.com · +1 647-510-4631
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