What does Seattle's Secure Scheduling Ordinance require?
Seattle's Secure Scheduling Ordinance covers retail and food services establishments with 500 or more employees worldwide; full service restaurants also need 40 or more locations worldwide2. Schedules go out in writing at least 14 calendar days before their first day1.
A change the employer asks for after that notice pays 1 hour at the scheduled rate for added hours or a shift moved with no loss of hours, and at least half the scheduled rate per scheduled hour lost to a cut or cancellation, unless an exception applies56. Work less than 10 hours after the previous day's shift pays 1.5 times the scheduled rate7.
The city's minimum wage is $21.30 an hour in 2026 and $22.14 in 202743.
This text does not constitute legal advice. Obligations vary by establishment and change over time. Confirm yours with the Seattle Office of Labor Standards, the Washington State Department of Labor and Industries or a qualified advisor.
Which dates matter in Seattle?
- Secure Scheduling takes effect
For hourly employees at covered retail and food services establishments8.
- City minimum wage: $21.30
- City minimum wage: $22.14
The state's goes to $17.73 the same day; where the local standard is more favorable, it stays in force31011.
Past or upcoming as of November 12, 2026.
What changes in the week in Seattle?
When you hire
A new employee gets a written good faith estimate of the median hours they can expect to work each week and whether they can expect on-call shifts, in English and their primary language. Current employees get a revised one every year and when their schedule changes significantly. The estimate is not a contractual offer, but a significant change from it calls for an interactive process with the employee12.
An employee may name limits on availability and preferences for hours or locations. The employer discusses every request with the employee in an interactive process. For a request due to a major life event, it grants the request unless it has a bona fide business reason, and explains a denial in writing13.
When you build the schedule
The written schedule covers all regular and on-call shifts, goes out at least 14 calendar days before its first day, and is posted in English and in the primary languages of the employees at the workplace1. A new hire, or an employee back from leave, may get a schedule that runs through the currently posted one1.
When the schedule changes
The employer gives timely notice of each change it asks for, and the employee may decline any hours not on their schedule14. A work schedule change is any change the employer asks for after the advance notice15, and each one carries premium pay in the cases in the table below, unless an exception in Watch for applies56.
When you need more hours
Before hiring from an external applicant pool or subcontractors, including through temporary or staffing agencies, the employer offers the hours to existing employees. It posts the notice for at least three consecutive calendar days, and gives an employee at least two consecutive calendar days to accept16. Nothing in the rule requires offering hours paid at the overtime premium17.
Between shifts
Unless the employee requests or consents, no work is scheduled less than 10 hours after the end of the previous day's shift, or of a shift that spanned two days, and hours worked inside that gap pay 1.5 times the scheduled rate7. The premium does not apply to a split shift under the Director's rules, and those hours carry no second premium for a schedule change18.
When someone calls in sick
Seattle's Paid Sick and Safe Time covers employees who work in Seattle, for their own or a family member's health, for domestic violence, sexual assault or stalking, and for closures19. Accrual is 1 hour per 40 hours worked for employers up to 249 full-time equivalents worldwide, and 1 hour per 30 hours from 250, with carryover of 40, 56 or 72 hours by tier, and 108 hours at Tier 3 employers with PTO20.
The employer may not ask or require an employee to find cover for hours missed for a reason another law protects, paid sick and safe time included21.
State law also applies: at least 1 hour per 40 hours worked22, and a local standard more favorable to employees stays in force11.
In payroll
The minimum wage is $21.30 an hour in 2026 and $22.14 from January 1, 2027, for employees working within city limits, the same rate for every employer size439.
Each premium paid under the ordinance belongs in the payroll records23. State overtime also applies: hours over 40 in a 7-day workweek at no less than 1.5 times the regular rate2425.
| When the employer | The employee is owed |
|---|---|
| Adds hours of work5 | 1 hour of pay at the scheduled rate, in addition to wages earned5 |
| Changes the date or start or end time of a shift with no loss of hours5 | 1 hour of pay at the scheduled rate, in addition to wages earned5 |
| Subtracts hours before or after the employee reports for duty5 | At least half the scheduled rate for each scheduled hour not worked5 |
| Changes the date or start or end time of a shift with a loss of hours5 | At least half the scheduled rate for each scheduled hour not worked5 |
| Cancels a shift5 | At least half the scheduled rate for each scheduled hour not worked5 |
| Schedules an on-call shift the employee does not need to report for5 | At least half the scheduled rate for each scheduled hour not worked5 |
| Has the employee work less than 10 hours after the previous day's shift, at the employee's request or with their consent7 | 1.5 times the scheduled rate for the hours less than 10 hours apart7 |
Watch for
- No premium for shift swaps or coverage employees agree among themselves; hours volunteered in answer to a written mass communication used only for hours an absent co-worker cannot work, and clear that accepting is voluntary and the hours may be declined; additional hours the employer asks of employees already working, through an in-person group communication, to meet present and unanticipated customer needs, when the hours are consecutive to their current shift and the employee consents; hours accepted through the access to hours offer; changes the employee asks for in writing, hours cut for documented discipline, or when operations cannot begin or continue because of threats, a public official's recommendation, a utility failure or a natural disaster6.
- Who counts toward the threshold. The count is the average number per calendar week of employees who worked for compensation in the preceding year, including employees outside Seattle, employees the chapter does not cover, and staffing agency workers26.
- Who is covered. Hourly employees, as the Office of Labor Standards puts it8: the code limits coverage to employees defined under Section 12A.28.200 who work at a fixed point of sale location of a covered employer and within Seattle at least 50 percent of the time27. Retail establishments are store retailers under NAICS 441 through 453998, and food services establishments those under NAICS 72228.
What does an employer have to be able to show?
The ordinance asks for records that document compliance, kept for 3 years23. They include:
- Written good faith estimates and written reasons for denying a major life event request23.
- Work schedules23.
- Payroll records, with each premium paid for rest between shifts and for schedule changes23.
- Written records of changes the employee asked for23.
If the employer does not keep adequate records, the ordinance presumes a violation for those periods and employees, unless the employer rebuts it by clear and convincing evidence23.
What does the ordinance leave open?
A contractor's staff at a covered store. Covered employees work at a fixed point of sale location of a covered employer27, and staffing agency workers count toward the employer's size26. The code also says: “More than one entity may be the 'employer' if employment by one employer is not completely disassociated from employment by the other employer”28. How that applies to a security or janitorial company that employs the staff it sends to a covered store is a question for your counsel.
What does the ordinance say exactly?
Subject to the provisions of subsection 14.22.040.B, the employer shall provide employees with a written work schedule at least 14 calendar days before the first day of the work schedule. B. For new employees at time of hire, and for existing employees returning to work after a leave of absence, the employer may provide the employee with a written work schedule that runs through the last date of the currently posted schedule. Thereafter, the employer shall include these employee(s) in the schedule for existing employees as described in subsection 14.20.040.B. C. The written work schedule shall include all regular and on-call shifts for the work period. D. The employer shall post the written work schedule in a conspicuous and accessible location, in English and in the primary language(s) of the employee(s) at the particular workplace.
SMC 14.22.050.A premium pay for changes
Subject to the provisions of this subsection 14.22.050.A, the employer shall compensate employees for each employer-requested change to the employee's written work schedule that occurs after the advance notice required in Section 14.22.040. 1. The employer shall compensate the employee with one hour of pay at the employee's scheduled rate of pay, in addition to wages earned, for the following reasons: a. Adding hours of work; or b. Changing the date or start or end time of a work shift with no loss of hours. 2. The employer shall compensate the employee with no less than one-half times the employee's scheduled rate of pay per hour for any scheduled hours the employee does not work for the following reasons: a. Subtracting hours from a regular work shift before or after the employee reports for duty; b. Changing the date or start or end time of a work shift resulting in a loss of hours; c. Cancelling a work shift; or d. Scheduling the employee for an on-call shift for which the employee does not need to report to work.
SMC 14.22.050.B when no premium is owed
The requirements for additional compensation in subsection 14.22.050.A shall not apply under the following circumstances: 1. Mutually agreed upon work shift swaps or coverage among employees. The employer may require that it pre-approve work shift swaps or coverage and may assist employees in finding such arrangements. Assistance shall be limited to helping an employee identify other employees who may be available to provide coverage or shift swap and does not include the employer arranging the shift swap or coverage. 2. Additional hours that the employee volunteers to work in response to a mass communication, in writing from the employer, about the availability of additional hours, provided that the mass communication is a. Only used for additional hours that are the result of another employee being unable to work scheduled hours, and b. Is clear that accepting such hours is voluntary and the employee has the right to decline such hours; 3. Additional hours that an employer requests employees who are currently working, through an in-person group communication, to work in order to address present and unanticipated customer needs, so long as the hours are consecutive to the hours the employee is currently working and the employee consents to take the hours. 4. Additional hours that the employee consents to work as the result of accepting an offer of work pursuant to Section 14.22.055; 5. Employee-requested changes including additional or subtracted hours that the employee voluntarily makes to the employee's work schedule and documents in writing; 6. Employee hours that are subtracted due to disciplinary reasons, provided the employer documents in writing the incident leading to discipline; 7. Operations cannot begin or continue due to threats to employees or property, or due to the recommendation of a public official that work cannot begin or continue; 8. Operations cannot begin or continue because public utilities fail to supply electricity, water, or gas, or there is a failure in the public utilities, or sewer system; or 9. Operations cannot begin or continue due to natural disaster or other cause not within the employer's control pursuant to rules issued by the Director.
SMC 14.22.035.A-B rest between shifts
Unless the employee requests or consents to work such hours, the employer shall not schedule or require the employee to work: 1. Less than ten hours after the end of the previous calendar day's work shift; or 2. Less than ten hours following the end of a work shift that spanned two calendar days. B. The employer shall compensate the employee who works hours under subsection 14.22.035.A at one and one-half times the employee's scheduled rate of pay for the hours worked that are less than ten hours apart.
SMC 14.22.020.A who is a covered employer
For the purposes of this Chapter 14.22, covered employers are limited to: 1. Retail establishments that employ 500 or more employees worldwide regardless of where those employees are employed, including but not limited to chains, integrated enterprises, or franchises associated with a franchisor or network of franchises that employ 500 or more employees in aggregate. 2. Food services establishments that employ 500 or more employees worldwide regardless of where those employees are employed, including but not limited to chains, integrated enterprises, or franchises associated with a franchisor or network of franchises that employ 500 or more employees in aggregate. In addition to employing 500 or more employees worldwide, "full service restaurants" also must have 40 or more full service restaurant locations worldwide, including but not limited to locations that are a part of a chain, integrated enterprise, or franchise where the franchisor owns or operates 40 or more such establishments in aggregate.
SMC 14.22.055 access to hours
Before hiring new employees from an external applicant pool or subcontractors, including hiring through the use of temporary services or staffing agencies, an employer must offer additional hours of work to existing employees when those hours become available at their place of work as defined by the employers usual and customary business practice. […] Except as provided in this subsection 14.22.055.B, the employer must post written notice of available hours of work for at least three consecutive calendar days. […] The employer shall give the employee at least two consecutive calendar days, running from the date of the employer's offer, to accept the additional hours of work.
SMC 14.22.025 the good faith estimate
For new employees, the employer shall provide the employee with a written good faith estimate of the employee's work schedule at time of hire. The good faith estimate shall include the median number of hours the employee can expect to work each work week, and whether the employee can expect to work on-call shifts. 1. For existing employees, the employer shall revise the good faith estimate once every year calculated from the point of the last good faith estimate, and when there is a significant change to the employee's work schedule due to changes in the employee's availability or to the employer's business needs. 2. The good faith estimate shall not constitute a contractual offer and the employer shall not be bound by the estimate. However, the employer shall initiate an interactive process with the employee to discuss any significant change from the good faith estimate, and if applicable state a bona fide business reason for the change. 3. The employer shall include the good faith estimate, in English and the employee's primary language, with the written notice of employment information required by subsection 14.20.025.D.
SMC 14.22.065 records
Each employer shall retain records that document compliance with this Chapter 14.22 including: 1. Written good faith estimates of employee work schedules pursuant to Section 14.22.025; 2. Written documentation regarding the employer's bona fide reason for denying the employee's request for a limitation or change in work schedule due to a major life event pursuant to Section 14.22.030; 3. Work schedules, including but not limited to work schedules created pursuant to Section 14.22.040; […] Payroll records, including documentation of additional compensation paid to each employee pursuant to Section 14.22.035 and Section 14.22.050; […] Records required by this Section 14.22.065 shall be retained for a period of three years. C. If the employer fails to retain adequate records required under subsection 14.22.065.A, there shall be a presumption, rebuttable by clear and convincing evidence, that the employer violated this Chapter 14.22 for the periods and for each employee for whom records were not retained.
Office of Labor Standards, Paid Sick and Safe Time accrual and carryover by tier
Tier 1 Tier 2 Tier 3 Full-Time Equivalents (FTEs) Worldwide 1 employee and up to 49 FTEs 50-249 FTEs 250 or more FTEs Accrual of PSST per Hours Worked 1 hour per 40 hours 1 hour per 40 hours 1 hour per 30 hours Carry-over of Unused PSST per Year 40 hours 56 hours 72 hours *108 hours for employers with PTO
How does a system hold the hour and rest rules?
In Seattle, state hour limits and the city's rest-between-shifts rule land on the same schedule and the same timecard. This is how WorkAxle holds them:
- Daily and weekly hours, consecutive days and rest between shifts are set up as rules, each with its start date.
- While the schedule is built, the platform flags each shift that breaks one of those rules and names the rule. The supervisor decides.
- Each clock-in and clock-out is recorded with its time, and at the close of the period hours come out classified by your rules, ready for your payroll system.
The supervisor keeps the last word.
What can you check this week?
- Count your employees the way the ordinance does: the weekly average of everyone who worked for pay last year, inside and outside Seattle26.
- Check when last month's schedules went out against the 14 calendar days1.
- Pull every change made after the schedule went out and check which ones carried premium pay56.
- Find any shift that started less than 10 hours after the previous day's shift, and the employee's request or consent for it7.
- Check every Seattle rate against $22.14 from January 1, 20273.
Sending it to finance, operations or your counsel? The link opens this page, and the printed brief carries the rules, the dates and the sources.
This text does not constitute legal advice. Obligations vary by establishment and change over time. Confirm yours with the Seattle Office of Labor Standards, the Washington State Department of Labor and Industries or a qualified advisor.
Frequently asked questions
Who is covered by Seattle's Secure Scheduling Ordinance?
Retail and food services establishments that employ 500 or more employees worldwide, including chains, integrated enterprises and franchises; full service restaurants must also have 40 or more locations worldwide2. Covered employees are hourly, in the Office of Labor Standards' words8, and work at a fixed point of sale location and within Seattle at least 50 percent of the time27.
How far in advance must schedules be posted in Seattle?
At least 14 calendar days before the first day of the schedule, in writing, posted in English and the employees' primary languages1.
What is predictability pay in Seattle?
Premium pay for a change the employer asks for after the 14-day notice: 1 hour at the scheduled rate for added hours or a moved shift with no loss of hours, and at least half the scheduled rate for each scheduled hour not worked when hours are cut, a shift is moved with a loss of hours or cancelled, or an on-call shift is not needed15. Exceptions include shift swaps employees agree among themselves and changes the employee asks for in writing6.
Does Seattle have a clopening rule?
Yes. Unless the employee requests or consents, no work is scheduled less than 10 hours after the previous day's shift, and hours worked inside that gap pay 1.5 times the scheduled rate7.
What is the Seattle minimum wage in 2027?
$22.14 an hour, up from $21.30 in 2026, the same for every employer size349.
How much paid sick and safe time does Seattle require?
1 hour per 40 hours worked at employers up to 249 full-time equivalents worldwide and 1 hour per 30 hours from 250, with carryover of 40, 56 or 72 hours by tier, and 108 hours at Tier 3 employers with PTO20. State law also applies: at least 1 hour per 40 hours worked22.
How long must Seattle employers keep Secure Scheduling records?
3 years, including good faith estimates, schedules, payroll records with each premium paid, and written records of changes employees asked for23.
https://www.workaxle.com/compliance-center/united-states/washington/seattle