What does Philadelphia's Fair Workweek law require?
Philadelphia's Fair Workweek law covers retail, hospitality and food service employers with 250 or more employees and 30 or more locations worldwide2. It protects their employees in Philadelphia who are owed overtime under state or federal law and whose duties involve retail, food or hospitality services4.
Schedules are posted no later than 14 days before they start1. A later employer change pays 1 hour of predictability pay, or at least half the regular rate for hours cut or cancelled5.
A shift less than 9 hours after the end of the previous day's shift can be declined, needs written consent, and pays $403.
This text does not constitute legal advice. Obligations vary by establishment and change over time. Confirm yours with the Philadelphia Office of Worker Protections, the Pennsylvania Department of Labor & Industry or a qualified advisor.
Which dates matter in Philadelphia?
- Schedules go out 10 days ahead
The Code's first notice step, from January 1, 2020 to December 31, 20201.
- In effect, in the City's FAQ
The City's FAQ gives April 1, 2020 as the date the ordinance is in effect6.
- Schedules go out 14 days ahead
For any new schedule beginning January 1, 20211.
Past or upcoming as of November 12, 2026.
What changes in the week in Philadelphia?
When you hire
On hiring, the employer gives a written good faith estimate of the work schedule: the average weekly hours over a typical 90-day period, whether on-call shifts are expected, and the days and times the employee can expect to work or not7. It is revised when there is a significant change to the employee's schedule7.
When you build the schedule
When the schedule changes
The employer gives notice of any proposed change as promptly as possible and before it takes effect, and revises the written schedule within 24 hours of making the change1.
Each employer-initiated change after the notice pays predictability pay on top of pay for hours worked: 1 hour at the regular rate for added time or a changed date, time or location with no loss of hours, and no less than half the regular rate for each scheduled hour not worked when hours are cut or a shift is cancelled, on-call shifts included5.
For a tipped employee, the Code leaves the regular rate for predictability pay to the Agency9. The City sets it at $17.88 an hour from July 1, 2026 through June 30th, 2027, for tipped workers earning less than $7.25 an hour10.
When you need more hours
Before hiring from an external applicant pool or subcontractors, including through temporary services or staffing agencies, the employer offers the shifts to existing employees in a written notice posted for at least 72 hours, unless a shorter period is needed for the work to be done in time11.
It may hire from outside when, among the cases the Code lists, no employee accepts within 24 hours of the end of the posting12. It need not offer hours that would be paid at a premium rate under state or federal law12. The employer gives its policy for offering shifts in writing at hire, notifies employees within 24 hours of any change to it, and posts it in the workplace12.
Between shifts
An employee may decline hours less than 9 hours after the end of the previous day's shift, or in the 9 hours after a shift that spanned two days. Consent to work them is in writing, for one shift or several, and can be revoked in writing at any time; each such shift pays $403.
When someone calls in sick
Employers with ten or more employees give paid sick time13. An employer with fewer than ten employees for at least 40 weeks in a calendar year need not, but a chain establishment, one of 15 or more under the same trade name, gives paid sick time whatever its size14. Employees without paid sick time get unpaid sick time13.
Employees accrue at least one hour for every 40 hours worked in Philadelphia, up to 40 hours a calendar year unless the employer sets more, and can use it from the 90th calendar day of employment13. For a tipped employee, paid sick time uses the City's tipped rate, $17.88 an hour from July 1, 20261510.
With a union agreement
The Fair Workweek chapter, or any part of it, can be waived in a bona fide collective bargaining agreement only if the waiver is explicitly set out in clear and unmistakable terms, and only while the agreement is in effect16.
The sick leave chapter does not apply to employees covered by a bona fide collective bargaining agreement, except to the extent specifically provided17.
Watch for
- No predictability pay when the employee asks for the change in writing, for agreed shift trades, when operations cannot begin or continue because of threats, utility or transit failures, disasters, declared emergencies or severe weather, for start or end times no more than twenty minutes off, for hours taken up from a mass written offer to cover an absence that makes clear accepting is voluntary, for terminations, for changes within 24 hours after the notice, and for documented multi-day suspensions21.
- Ticketed and banquet events. Nor is it owed when a ticketed event is cancelled, scheduled, moved or delayed, grows in expected attendance by 20% or more, or runs longer, or when a hotel banquet event is scheduled, in each case for reasons outside the employer's control after the schedule was posted21.
- Security and maintenance staff. The City's FAQ says they are covered when their work involves at least occasional responses to customer requests. Its example: overnight security and maintenance hired to work back of the house are not covered if they will never interact with customers22.
- Temporary staffing agencies. The City says agencies can be responsible when their employees work at covered locations, and its FAQ applies the law to temporary employees who work at least 16 hours over a two-week period at a covered employer2324.
- Late posting. The FAQ says a schedule posted late has no predictability pay, because there is no posted schedule to change; the Agency may impose presumed damages of $50 per affected employee for each pay period25.
What does Pennsylvania add in Philadelphia?
State law applies in the city as everywhere in Pennsylvania. Overtime is not less than 1.5 times the regular rate for hours over 40 in a workweek, and the Department of Labor & Industry enforces a minimum wage of $7.25 an hour192018. Payroll records show the hours worked daily and weekly, kept 3 years26.
Hospitals and nursing homes in the city also carry the state's Prohibition of Excessive Overtime in Health Care Act: a facility may not require an employee in direct patient care to work past an agreed, predetermined and regularly scheduled daily shift, outside the Act's exceptions272829. A hospital or residential care establishment may also pay overtime on an agreed federal 14-day period instead of the workweek, with overtime after 8 hours in a workday and 80 in the period2030.
Pennsylvania labor laws: what changes the schedule and the pay
What does an employer have to be able to show?
The Fair Workweek law's records are kept for two years, including31:
- Posted schedules, as first posted and as modified, which an employee can ask to see for any week of the past two years31.
- Good faith estimates and every change to them31.
- Written consent for shifts where the law requires it, and offers of shifts to existing employees with the responses31.
- Payroll records of the predictability pay and the rest-between-shifts payments31.
If the records are not kept, or the Agency is not given access within 30 days of asking, the employer is presumed to have violated the chapter, absent clear and convincing evidence otherwise31. The City says sick leave accrual and use are kept for three years32.
What does the law leave open?
A security contractor's guards at a covered store. The Code covers any person “employed or permitted to work at or for a Covered Employer” whose duties involve retail, food or hospitality services4, and the City's FAQ covers security staff who respond to customers22. The Code adds that more than one entity may be the employer if employment by one is not completely disassociated from employment by the other33. How that reaches guards employed by a contractor rather than the store is a question for your counsel.
What does the Code say exactly?
(4) Written notice of the Work Schedule shall be provided in a conspicuous and accessible location where employee notices are customarily posted. If the employer posts the notice in electronic format, all employees in the workplace must have access to it on-site. The Posted Work Schedule shall include the employees' shifts at that worksite, whether or not they are scheduled to work or be on-call that week, and shall be posted no later than 10 days before the first day of any new schedule from January 1, 2020 to December 31, 2020, and shall be posted no later than 14 days before the first day of any new schedule beginning January 1, 2021. […] (5) A Covered Employer shall provide notice of any proposed changes to the Work Schedule as promptly as possible and prior to the change taking effect. The Covered Employer must revise the written Work Schedule to reflect any changes within 24 hours of making the change.
Phila. Code § 9-4601(4) who is a covered employer
(4) Covered Employer. For purposes of this Chapter, limited to an Employer that is: A Retail Establishment, a Hospitality Establishment or a Food Services Establishment as defined in this Section, that employs 250 or more employees and has 30 or more locations worldwide regardless of where those employees perform work, including but not limited to chain establishments or franchises associated with a franchisor or network of franchises that employ more than 250 employees in aggregate.
Phila. Code § 9-4601(5) who is an employee
(5) Employee. Any person employed or permitted to work at or for a Covered Employer within the geographic boundaries of the City of Philadelphia, who is required under state or federal law to be paid at an overtime rate for hours in excess of a maximum number per workweek or Work Week; including but not limited to full-time employees, part-time employees, and seasonal and temporary workers. The person's job duties must involve the provision of retail trade services, food services or hospitality services at a Covered Employer, as further defined by regulation.
Phila. Code § 9-4603(1) predictability pay
(1) For each employer-initiated change to the Posted Work Schedule that occurs after the advance notice required in subsection 9-4602(3), a Covered Employer shall pay an employee Predictability Pay at the following rates, in addition to the employee's regular pay for hours actually worked by the employee: (a) One hour of Predictability Pay at the employee's regular rate of pay, when the Covered Employer adds time to a work shift or changes the date or time or location of a work shift, with no loss of hours. (b) Predictability Pay calculated as no less than one-half times the employee's regular rate of pay per hour, for any scheduled hours the employee does not work for the following reasons: (.1) Hours are subtracted from a regular or on-call shift; or (.2) A regular or on-call shift is cancelled.
Phila. Code § 9-4603(2)(a)-(j) when it is not owed
(2) A Covered Employer is not required to pay Predictability Pay under this Section 9-4603 or obtain written consent pursuant to subsection 9-4602(6), whenever: (a) An employee requests a shift change by written communication, including but not limited to voluntary additions or subtractions of hours that are initiated by the employee, the use of sick leave, vacation leave, or other leave policies offered by the employer; (b) A schedule change is the result of a mutually agreed-upon shift trade or coverage arrangement between employees, subject to any employer policy regarding required conditions for employees to exchange shifts; (c) The Covered Employer's operations cannot begin or continue due to: (.1) Threats to the employees or the employer's property; (.2) The failure of a public utility or the shutdown of public transportation; (.3) A fire, flood or other natural disaster; (.4) A state of emergency declared by the President of the United States, Governor of the state of Pennsylvania, or Mayor of the city; or (.5) Severe weather conditions that disrupt transportation or pose a threat to employee safety. (d) An employee begins or ends work no more than twenty minutes before or after the scheduled start or end time of the shift; (e) An employee volunteers to work additional hours in response to a mass written communication from the employer about the availability of additional hours, provided that the mass communication is only used for additional hours that are the result of another employee being unable to work scheduled hours, and the communication makes clear that accepting such hours is voluntary and the employee has the right to decline such hours; (f) Employee hours are subtracted due to termination of employment; (g) Changes are made to the Posted Work Schedule within 24 hours after the advance notice required in subsection 9-4602(3); (h) The covered employer subtracts hours from an employee's work schedule for disciplinary reasons pursuant to a multi-day suspension, provided the employer documents in writing the incident leading to the disciplinary action; (i) A ticketed event is cancelled, scheduled, rescheduled, postponed, delayed, increases in expected attendance by twenty percent (20%) or more, or increases in duration, due to circumstances that are outside the employer's control and that occur after the employer provides the Posted Work Schedule with the advance notice required by subsection 9-4602(4). Additional hours due to a change in a ticketed event's duration that fall within this exemption will also be fully exempt from subsection 9-4602(6). (j) A hotel banquet event is scheduled, due to circumstances that are outside the employer's control, after the employer provides the Posted Work Schedule with the advance notice required by subsection 9-4602(4).
Phila. Code § 9-4604 rest between shifts
(1) An employee may decline, without penalty, any work hours that are scheduled or otherwise occur: (a) less than 9 hours after the end of the previous day's shift, or (b) during the 9 hours following the end of a shift that spanned two days. An employee may consent to work such shifts; however, consent must be provided by written communication, either for each such shift or for multiple shifts, and may be revoked by written communication at any time during employment. (2) A Covered Employer shall compensate the employee for each instance that the employee works a shift described in subsection 9-4604(1), in the amount of forty dollars ($40) for each such shift.
Phila. Code § 9-4605(1)-(2) offering shifts to existing employees
(1) Before hiring new employees from an external applicant pool or subcontractors, including hiring through the use of temporary services or staffing agencies, a Covered Employer shall, subject to the terms and conditions of this Section, offer work shifts to existing employees. […] (2) The employer shall provide written notice of available work shifts for at least 72 hours, unless a shorter period is necessary in order for the work to be timely performed.
Phila. Code § 9-4602(1) the good faith estimate
(1) Upon hiring an employee, a Covered Employer shall provide such employee with a written, good faith estimate of the employee's work schedule. The employer shall revise the good faith estimate when there is a significant change, as further defined by regulation, to the employee's work schedule due to changes in the employee's availability or to the employer's business needs. […] (a) The average number of work hours the employee can expect to work each week over a typical 90-day period; (b) Whether the employee can expect to work any on-call shifts; (c) A subset of days and a subset of times or shifts that the employee can typically expect to work, or days of the week and times or shifts on which the employee will not be scheduled to work.
Phila. Code § 9-4609(1)-(2) records
(1) Covered Employers shall keep records necessary to demonstrate compliance with this Chapter, including but not limited to good faith estimates of Work Schedules and any modifications thereto, written consent for work shifts as required by this Chapter, offers of work shifts to existing employees and responses to those offers, and payroll records that specify the amount of additional compensation paid to employees under Sections 9-4603 and 9-4604 of this Chapter. Employers shall retain such records for a period of two years, and shall allow the Agency access to such records, with appropriate notice and at a mutually agreeable time, to monitor compliance with the requirements of this Chapter. When an issue arises as to a Covered Employer's compliance with this Chapter, if the employer does not maintain or retain adequate records documenting compliance, or does not allow the Agency reasonable access to such records within 30 days of the Agency's request, it shall be presumed that the employer has violated the Chapter, absent clear and convincing evidence otherwise. […] (2) Upon request by any employee, and in accordance with the rules of the Agency, a Covered Employer must provide such employee with work schedules for all employees at the location in writing for any previous week for the past two years, including the originally posted and modified versions of work schedules.
Phila. Code § 9-4610 collective bargaining
All of the provisions of this Chapter, or any part thereof, may be waived in a bona fide collective bargaining agreement, but only if the waiver is explicitly set forth in such agreement in clear and unmistakable terms and only so long as the agreement is in effect contractually. Unilateral implementation of terms and conditions of employment by either party to a collective bargaining relationship shall not constitute, or be permitted, as a waiver of all or any part of the provisions of this Chapter.
Phila. Code § 9-4104 paid sick time
(a) All employers that employ ten or more employees shall provide paid sick time to their employees in accordance with the provisions of this Chapter. (b) All employees not entitled to paid sick time pursuant to this Chapter shall be entitled to unpaid sick time in accordance with the provisions of this Chapter. (2) All employees shall accrue a minimum of one hour of sick time for every 40 hours worked in Philadelphia. Employees will not accrue more than 40 hours of sick time in a calendar year, unless the employer selects a higher limit. […] (5) Employees shall be entitled to use accrued sick time beginning on the 90th calendar day following commencement of their employment. After the 90th calendar day of employment, employees may use sick time as it is accrued. […] (6) Sick time shall be carried over to the following calendar year unless the employer provides at least 40 hours of sick time at the beginning of each calendar year. An employee's use of sick time provided under this Chapter in each calendar year shall not exceed 40 hours, unless the employer chooses to provide a higher limit.
Phila. Code § 9-4103(1), (5) which employers give paid sick time
(1) Chain establishment means an establishment doing business under the same trade name used by fifteen (15) or more establishments whether such other establishments are located in the City or elsewhere and regardless of the type of ownership of each individual establishment. […] except that an employer that employs fewer than ten (10) employees for at least forty (40) weeks in a calendar year shall not be required to provide its employees with paid sick time under the provisions of this Chapter. In determining the number of persons employed during a given week, all persons performing work for compensation on a full-time, part-time, or temporary basis shall be counted. A chain establishment shall be required to provide paid sick time under this Chapter regardless of the number of employees in that establishment.
How does a system hold the hour and rest rules?
In Philadelphia, the city's rest rule and the state's weekly overtime land on the same schedule and the same timecard. This is how WorkAxle holds the hours:
- Daily and weekly hours, consecutive days and rest between shifts are set up as rules, each with its start date.
- While the schedule is built, the platform flags each shift that breaks one of those rules and names the rule. The supervisor decides.
- Each clock-in and clock-out is recorded with its time, and at the close of the period hours come out classified by your rules, ready for your payroll system.
The supervisor keeps the last word.
What can you check this week?
- Count your employees and locations worldwide against 250 and 302.
- Check when last month's schedules went out against the 14 days in § 9-46021.
- Pull every change made after the notice and mark which carried predictability pay521.
- Find every shift that began less than 9 hours after the previous day's shift ended, and its written consent and $40 payment3.
- Check your written policy for offering shifts and the 72-hour postings for last month's open shifts1112.
Sending it to finance, operations or your counsel? The link opens this page, and the printed brief carries the rules, the dates and the sources.
This text does not constitute legal advice. Obligations vary by establishment and change over time. Confirm yours with the Philadelphia Office of Worker Protections, the Pennsylvania Department of Labor & Industry or a qualified advisor.
Frequently asked questions
Who is covered by Philadelphia's Fair Workweek law?
Retail, hospitality and food service employers with 250 or more employees and 30 or more locations worldwide, including chains and franchises2, for their employees in Philadelphia who are owed overtime under state or federal law and whose duties involve retail, food or hospitality services4.
How far in advance must schedules be posted in Philadelphia?
At covered employers (retail, food and hotel employers with 250 or more employees and 30 or more locations worldwide), no later than 14 days before the first day of any new schedule, since January 1, 202112.
What is predictability pay in Philadelphia?
At covered employers, for each employer-initiated change after the notice: 1 hour at the regular rate when the employer adds time or changes the date, time or location of a shift with no loss of hours, and no less than half the regular rate for each scheduled hour not worked when hours are cut or a shift is cancelled, on top of pay for hours worked5. For tipped workers earning less than $7.25 an hour, the City sets the rate at $17.88 from July 1, 2026 through June 30th, 202710. The Code lists exceptions, including ticketed and hotel banquet events21.
What is the clopening rule in Philadelphia?
At covered employers, an employee may decline hours less than 9 hours after the end of the previous day's shift, or in the 9 hours after a shift that spanned two days; with written consent, each such shift pays $403.
Are security guards covered by Philadelphia's Fair Workweek law?
The City's FAQ says security and maintenance workers at covered employers are covered when their work involves at least occasional responses to customer requests; its example is that overnight security and maintenance hired to work back of the house are not covered if they will never interact with customers22. Whether that reaches guards employed by a security contractor rather than the store is a question for your counsel.
How much paid sick leave does Philadelphia require?
Employers with ten or more employees, and chain establishments of any size (one of 15 or more under the same trade name), give paid sick time of at least one hour for every 40 hours worked in Philadelphia, up to 40 hours a calendar year1314. Other employees get unpaid sick time13. The law covers employees who work at least 40 hours a year in the city, with exclusions such as independent contractors, seasonal workers and interns34.
How long must Philadelphia employers keep Fair Workweek records?
Two years, including posted schedules as first posted and as modified, good faith estimates, written consent, offers of shifts and the predictability pay and rest payments31.
https://www.workaxle.com/compliance-center/united-states/pennsylvania/philadelphia