In this segment, Mat Diab breaks down three areas that often get oversold in the WFM space: scheduling, UI/UX, and geolocation. While these elements are undeniably important, they’ve become table stakes in 2025. What really matters isn’t just whether a platform has these features, but how much time, accuracy, and value they actually drive.
Here’s what you’ll learn in this clip:
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Why scheduling rules, job tagging, and concurrent time tracking are no longer differentiators but baseline expectations.
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How flashy dashboards may look great, but don’t solve the operational issues that cost time and money.
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Why geolocation isn’t the silver bullet many vendors claim it to be, especially in multi-level buildings or areas with poor connectivity.
Instead of being dazzled by marketing flash, Mat encourages leaders to focus on the unsung heroes of WFM being the features that solve complexity, reduce errors, and scale with real operational needs.