While most enterprise WFM platforms focus on scheduling and UI, the real differentiators often sit quietly in the background, unnoticed.
The real unsung heroes are the things that can handle the nitty gritty, the things that no one wants to handle and where most human error really resides.
In this clip, Mat Diab breaks down three underappreciated features that make the biggest operational impact: a rule engine that simplifies even the most complex compliance needs, beacon-based time tracking that eliminates time theft at the source, and demand forecasting that aligns staffing with actual business demand.
In this clip, we explore:
- How non-technical teams can configure complex rule sets in minutes
- Why beacons offer a smarter, more reliable alternative to geofencing
- How forecasting impacts everything downstream from scheduling to payroll
While slick dashboards and polished interfaces might catch the eye, it’s the strength of these foundational features that truly determine whether your WFM system can deliver lasting results.