Why are we still building enterprise software that comes with 200-page manuals?
In this video, Mat Diab says what a lot of users are thinking and feeling.
Stop buying software that requires massive manuals. Look to modern tooling.
Too often, companies roll out platforms so complex they require hours of training, pages of documentation, and still leave teams confused about how to perform basic tasks. The burden of learning shouldn’t fall on the user, but should be built into the product.
This clip answers why instead of clunky interfaces and obscure navigation, a good system should guide you through the most complex tasks with templated tools, visual clarity, and self-explanatory workflows.
If your software still requires a physical binder, it might be time to rethink your stack.